Flippa Organizer Terms of Use
Digra Co., Ltd. (hereinafter referred to as "the Company") establishes the following terms and conditions for the use of the electronic ticketing service "Flippa" (hereinafter referred to as "the Service") provided by the Company. Organizers who use this Service must carefully read and agree to these Terms before using the Service.
Article 1 (Definitions)In these Terms and Conditions, the following terms shall have the meanings set forth below.
1. These Terms and Conditions apply to the use of the Service by Organizers. 2. Guidelines, fee schedules, help pages, and other rules separately established by the Company on the Service shall constitute a part of these Terms and Conditions. 3. In the event of any inconsistency between these Terms and the provisions set forth in the preceding paragraph, these Terms shall prevail.
Article 3 (Organizer Registration) 1. Organizer registration must be completed by the person who will become the Organizer, and registration by proxy is not permitted. 2. When registering as an Organizer as an individual, persons under 18 years of age may not become an Organizer. 3. The Company may refuse to approve Organizer registration if any of the following applies:The organizer shall manage the ID, password, and other credentials for this Service at their own responsibility and shall not transfer, lend, or allow use by any third party. The Company shall not be liable for any damages arising from insufficient management or third-party use.
Article 5 (Changes to Registration Information)If any changes occur in the registration information, the organizer shall promptly update the information. The Company shall not be liable for any damages caused by failure to update such information.
Article 6 (Withdrawal)The organizer may withdraw from the Service through the prescribed procedure. However, if there are ongoing events or unsettled transactions, the Company may suspend or restrict the withdrawal (account deletion).
Article 7 (Position of the Service and Transaction Parties)1. This Service provides a system that enables Organizers to manage event registration, applications, issuance of electronic tickets, and payment processing (including payment functions provided by or partnered with the Company).
2. The parties to transactions regarding event details, event execution, event-day operations, provided items, participation conditions, pricing, cancellations, and refunds are the organizer and the reserver or attendee, and the Company is not a party to such transactions.
3. In the event of trouble or disputes related to transactions, the organizer shall resolve them at their own responsibility and expense.
Article 8 (Responsibilities of the Organizer and Compliance with Laws)1. The organizer shall bear full responsibility for the event details, operations, announcements, provided items, participation conditions, pricing, and refund handling.
2. The organizer shall comply with applicable laws and these Terms and use the Service appropriately.
3. The Company does not guarantee the accuracy, timeliness, safety, legality, or quality of event content.
Article 9 (Handling of Personal Information)1. The Company shall handle personal information appropriately in accordance with its Privacy Policy.
2. The organizer shall properly manage personal information of reservers or attendees obtained through the Service in compliance with applicable personal information protection laws and regulations.
3. If disputes or damages arise from the organizer’s handling of personal information, the organizer shall resolve them at their own responsibility and expense, and the Company shall bear no liability.
Article 10 (Payment)1. Even during the reservation or sales period, reservations and sales for the event will end once the capacity or inventory set by the organizer has been reached.
2. Reservations or sales may be terminated due to circumstances of the organizer or the Company.
Article 12 (Reservation Completion)After the payment is completed, the Company will send an email confirming the details of the application. The reservation shall be deemed to be completed at the time the email reaches the mail server that manages the email address entered at the time of application.
However, the reservation may not be completed due to input errors, communication failures, or email delivery issues such as non-delivery, misdelivery, or delayed delivery, and the Company shall not be liable for such cases (except in cases of willful misconduct or gross negligence on the part of the Company).
Article 13 (Changes and Cancellation after Payment Completion)1. For payment methods other than credit card payment, changes to the application details and cancellations after payment has been completed will generally not be accepted. However, this shall not apply to free events.
2. Cancellations may be permitted for credit card payments only at the discretion of the Organizer. The cancellation conditions and any applicable fees shall follow the fee schedule specified by the Company or the conditions set by the Organizer.
Article 14 (Event Cancellation, Postponement, Changes, and Refunds)Event cancellations, postponements, content changes, and refunds shall be handled under the responsibility of the organizer.
The Company shall not be liable for any damages incurred by reservers, attendees, or third parties as a result of such actions.
Article 15 (Prohibited Acts)The organizer must not engage in the following acts when using this Service.
The Company may suspend or interrupt all or part of the Service without prior notice if it determines that regular maintenance, emergency maintenance, system failures, security measures, or other actions are necessary. The Company shall not be liable for any damages incurred by organizers or users as a result, except in cases of intentional misconduct or gross negligence by the Company.
Article 18 (Disclaimer and No Warranty)1. The Company does not guarantee that the Service will meet the specific purposes of the organizer, nor does it guarantee its accuracy, usefulness, completeness, or continuity.
2. The Company shall not be liable for damages caused by interruptions, delays, data loss, or unauthorized access resulting from failures of communication lines, devices, or related systems.
3. The Company does not guarantee that emails or content transmitted from its website or servers will be free from harmful elements.
4. The Company does not guarantee the authenticity, accuracy, legality, or non-infringement of third-party rights regarding event information registered or displayed by the organizer.
Article 19 (Limitation of Liability for Damages)1. If damages occur to the organizer in relation to the use of this Service, the Company shall not bear any responsibility except in cases of intentional misconduct or gross negligence by the Company.
2. Even if the Company is liable for damages to the organizer, such liability shall be limited to the total amount of service fees paid by the organizer to the Company during the most recent one-month period.
3. The Company shall not be liable for special damages, indirect damages, or lost profits.
Article 20 (Exclusion of Anti-Social Forces)1. The organizer represents and warrants that they are not associated with antisocial forces and have no relationship with such organizations.
2. If the Company determines that the organizer has violated the preceding clause, it may take measures such as deleting the account, deleting events, or canceling transactions.
Article 21 (Modification or Termination of the Service)The Company may modify or terminate all or part of the Service at its own discretion.
Article 22 (Changes to the Terms)1. The Company may revise these Terms as necessary.
2. If significant changes are made, the Company will notify users through reasonable methods such as notices on the Service or email notifications.
3. If the organizer continues to use the Service after the changes, the organizer shall be deemed to have agreed to the revised Terms.
Article 23 (Governing Law and Jurisdiction)These Terms shall be governed by and construed in accordance with the laws of Japan. In the event that litigation becomes necessary in relation to these Terms, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
Supplementary ProvisionsEstablished April 1, 2017
Revised October 30, 2017
Revised June 1, 2024
Revised on September 1, 2025
Revised March 5, 2026
Digra Co., Ltd.
Terms of Use (For Participants and Applicants)
Thank you very much for accessing "Flippa".
"Flippa" is an electronic ticket reservation service provided by Digra Co., Ltd. (hereinafter referred to as "the Company").
This service provides a system for reserving and processing payments for electronic tickets issued by event organizers. The organization, management, and content of each event are the responsibility of the respective organizer.
Before using this service, please read and agree to the following Terms of Use.
Article 1 (Definitions)The terms used in these Terms shall have the following meanings.
(1) "User"
refers to any person who accesses, browses, or uses this service.
(2) "Organizer"
refers to a user who registers as an organizer and creates or publishes events through this service.
(3) "Reservation User"
refers to a person who makes a reservation for an event through this service.
(4) "Visitor"
refers to a person who attends an event and checks in using an electronic ticket.
(5) "Electronic Ticket"
refers to an admission ticket issued through this service using a QR code or similar method.
(6) "Transaction"
refers to all actions performed through this service, including reservations, payments, and admission procedures.
These Terms apply to reservation users and visitors who use this service.
By using this service, users are deemed to have agreed to these Terms.
Article 3 (Role of the Service)(1) This service provides a system for accepting reservations and processing payments for electronic tickets issued by event organizers.
(2) Event organization, content, management, admission conditions, and services are the responsibility of the organizer, and the Company assumes no responsibility for them.
(3) For inquiries, issues, refunds, or changes related to events, please contact the organizer directly.
Article 4 (Electronic Tickets)(1) Electronic tickets will be sent via email or similar methods after reservation completion.
(2) Electronic tickets are generally displayed in image format such as QR codes.
(3) One electronic ticket will be issued per reservation for one person.
(4) You may be required to present the electronic ticket upon entry.
(5) The method of presenting electronic tickets and check-in procedures shall follow the organizer’s instructions.
(6) If the electronic ticket cannot be displayed, the response will be determined by the organizer.
Article 5 (Payment Methods)Depending on the organizer’s settings, the following payment methods may be available.
(1) Credit Card Payment
(2) Convenience Store / Bank Transfer Payment
(3) Cash Payment (Payment on Event Day)
About Cash Payment
Cash payment allows reservation only, and payment is made directly to the organizer on the event day.
Payment collection and management are handled by the organizer, and the Company is not involved.
Article 6 (Reservation Completion)(1) For credit card payments
the reservation is completed when the payment is successfully processed.
(2) For convenience store or bank transfer payments
the reservation is completed once the payment is confirmed.
(3) For cash payments
the reservation is completed once the reservation request is submitted.
(1) Changes or cancellations after payment completion are generally not accepted.
(2) For free events, cancellation may be allowed depending on the organizer’s decision.
(3) Refunds or changes for paid events shall follow the conditions determined by the organizer.
Article 8 (End of Reservation or Sales)(1) Reservations may close even during the reservation period once the capacity or sales limit set by the organizer is reached.
(2) Reservations or sales may end without prior notice due to the organizer’s or the Company’s circumstances.
Article 9 (Event Cancellation or Changes)Event cancellations, postponements, or content changes are decided by the organizer.
The Company shall not be liable for any damages resulting from such changes.
Article 10 (Prohibited Activities)Users must not engage in the following activities.
(1) Violating laws or these Terms
(2) Actions that cause inconvenience to other users or third parties
(3) Entering false information
(4) Unauthorized access
(5) Sending harmful programs
(6) Unauthorized use of electronic tickets
(7) Acts against public order and morals
(8) Any actions deemed inappropriate by the Company
Article 11 (Prohibition of Ticket Resale)(1) Resale of electronic tickets is prohibited unless permitted by the organizer.
(2) Reselling for profit, delegating resale to third parties, or listing tickets on auctions is prohibited.
(3) If unauthorized resale is detected, the ticket may be invalidated.
Article 12 (Service Interruption)The Company may suspend all or part of the service in the following cases.
(1) System maintenance
(2) Communication failure
(3) Server overload
(4) Security measures
(5) Other situations deemed necessary
Article 13 (Disclaimer)The Company assumes no responsibility for the following.
(1) Event content and management
(2) Disputes between organizers and participants
(3) Issues caused by communication failures
(4) Email delivery failures
(5) Lost tickets or inability to display tickets
(6) Event cancellation or changes
Article 14 (Personal Information)The Company will properly handle personal information in accordance with its Privacy Policy.
Article 15 (Exclusion of Anti-Social Forces)Users represent and warrant that they are not affiliated with anti-social forces.
If the Company determines that a user is affiliated with such forces, it may suspend service usage.
Article 16 (Changes to the Terms)The Company may change these Terms when necessary.
Article 17 (Governing Law)These Terms shall be interpreted in accordance with the laws of Japan.
Article 18 (Jurisdiction)With respect to any disputes relating to these Terms,
the Tokyo District Court shall be the court of exclusive agreed jurisdiction.
Enactment / RevisionEstablished April 1, 2017
Revised October 30, 2017
Revised June 1, 2024
Revised September 1, 2025
Revised March 5, 2026
Digra Co., Ltd.
